Track Order

At Myrthavex, we want you to stay informed about your order every step of the way. Use the information below to track your purchase easily.

How to Track Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the carrier’s tracking page.

1. Open the shipping confirmation email from Myrthavex.

2. Locate your tracking number in the email.

3. Click the tracking link or copy the tracking number to your carrier’s website to see your delivery status.

Estimated Delivery Time

• Orders are processed within 1–2 business days.

• Free shipping delivery typically takes 3–5 business days.

• Delivery times may vary depending on location, carrier, or unforeseen delays.

What to Do If You Can’t Track Your Order

• Check your spam or junk folder for the shipping confirmation email.

• Wait 24 hours after receiving the tracking number, as tracking information may take time to update.

• If you still cannot track your order, contact us at:

Email: support@myrthavex.shop
Phone: +1 (365) 805 5710

Our support team will assist you in locating your package and provide updates on its delivery status.

Lost or Damaged Orders

If your package is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and, if applicable, photos of the damage. We will work with you to resolve the issue with a replacement or refund.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Thank you for choosing Myrthavex. We are committed to making your order experience smooth and transparent.